Privacy Policy

1. Introduction

Orbis Surveying & Consultancy Group Ltd (“Orbis”, “we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Orbis Surveying & Consultancy Group Ltd is a UK based consultancy providing surveying, engineering, and inspection services.

Registered Office: Camburgh House, 27 New Dover Road, Canterbury, CT1 3DN
Company Number: 16980623
Email: info@oscg.co.uk

We act as a Data Controller in respect of personal data collected via this website.

3. What Data We Collect

We may collect and process the following personal data:

3.1 Information You Provide

Name
Company name
Email address
Telephone number
Enquiry details (via contact forms or email)

3.2 Automatically Collected Data

IP address
Browser type and version
Device information
Website usage data (via cookies/analytics)

4. How We Use Your Data

We use your data to:

Respond to enquiries and provide requested information
Deliver and manage our services
Improve our website and user experience
Maintain security of our systems
Comply with legal obligations

5. Legal Basis for Processing

We rely on the following lawful bases under UK GDPR:

Legitimate Interests – responding to enquiries, running our business
Contractual Necessity – where processing is required to perform a contract
Legal Obligation – compliance with applicable laws
Consent – for optional cookies and marketing communications (where applicable)

6. Data Sharing

We do not sell or trade your personal data.

We may share your data with:

Professional advisers (e.g. legal, insurance)
IT and website service providers
Regulatory authorities where required

All third parties are required to respect the security of your data.

7. Data Retention

We retain personal data only for as long as necessary to:

Fulfil the purposes we collected it for
Satisfy legal, accounting, or reporting requirements

Retention periods are reviewed regularly.

8. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

Secure servers and systems
Access controls
Encryption where appropriate

9. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request erasure (“right to be forgotten”)
Restrict or object to processing
Data portability
Withdraw consent at any time (where applicable)

To exercise your rights, contact us using the details below.

10. Cookies

Our website uses cookies. Please refer to our Cookie Policy for further details.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your data:

Orbis Surveying & Consultancy Group Ltd
Email: info@oscg.co.uk